FAQ
1
Why Choose us?
1. OEM/ODM Service, 2. Prompt response, 3. Fast delivery, 4. Best Quality, 5. Excellent service, 6.Free samples
2
Can I have some samples to test or make my own samples?
The samples from our stock is free of charge and delivery cost freight collected. 2.We can make the samples based on your own design and send you for approval;
3
What is your MOQ? Can l make cards under your MOQ?
Our MOQ is 500 decks, based on the same design and same size cards. Under the qty, it's negotiable.
4
By making custom playing cards, which part can be customized?
Our custom playing cards can be printed with your design on single or both side, also including the tuck box surface.
5
How do l place an order?
Inquiry--Pricing Settled--E-deck Confirmed--Deposit Paid--Mass Production Started-Balance Payment Paid--Delivery.
6
What payment methods do you accept?
T/T; Westem Union; Money Gram; Credit Card; Apple Pay.
7
Do you offer templates for designing work? What kind of formats you accept?
Yes, we can provide template for designing work. JPG (more than300 dpi ), PSD,PDF, Al file will be better to print high quality products.
8
How to summit designing files for you to print playing cards?
You can share the design files via Dropbox.com,wetransfer.com and google drive.com, or by email, alibaba etc.
9
Is there any other package options?
Normal paper tuck box, clear plastic box, cardboard rigid box, and tin box are all acceptable. lt depends on your requirement
10
How long does it take to receive my order?
Normally orders under 10,000 decks, it takes 15-20 days for production after confirmation of final e-proofs and deposit. To make sure you receive your order in time, please advise the delivery time so we can arrange it, even for urgent orders.
11
Do you ship/deliver internationally?
Yes, We ship almost everywhere around the world. We offer DHL, Fedex, UPS, air and ocean shipment, let us know your shipping address so we can check the best cost for you.
If you are looking for a reliable and excellent playing cards supplier with strong capabilities, we are definitely your trusted partner. We warmly welcome your arrival and look forward to working with you in the near future to achieve a win-win situation.
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